Overview
You are a Customer Service Specialist who is fully bilingual in French and English who is passionate about delivering exceptional service and creating positive customer experiences.
If you thrive in a fast-paced environment and enjoy working collaboratively across teams, this is a great opportunity to grow your career.
What You’ll Do
- Serve as a primary point of contact for customers, providing product information and support
- Coordinate with internal departments to ensure timely and effective follow-up
- Manage customer inquiries with professionalism and attention to detail
- Maintain a high standard of customer satisfaction in every interaction
- Handle multiple priorities in a fast-paced, dynamic environment
What You Bring
- Minimum 3 years of experience in a customer care or customer service role
- Fluently bilingual (English & French) with strong verbal and written communication skills
- Advanced proficiency in Microsoft Office, particularly Excel
- Experience working with EDI systems for order processing
- Strong multitasking and organizational skills
- A positive, energetic attitude with a commitment to going above and beyond
What We Offer
- Company-paid benefits
- Pension matching after 1 year of service
- A supportive and collaborative team environment
If you’re ready to make an impact and be part of a customer-focused team, we invite you to apply today
